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How 1729 Acharya Academy achieved 75% growth and 90% parent satisfaction with Gallabox

dubai-case-study

75%

overall business growth

90%

higher parent satisfaction

60%

increase in lead generation

Founded in 2017 by Dnyaneshwar Mutkule (COEP engineer), 1729 Acharya Academy is revolutionizing competitive exam coaching across Tier 2/3 cities. With branches in Baramati, Wakad, Rahatani, Indapur and Chh. Sambhaji Nagar, the institute specializes in NEET, IIT-JEE, MHT-CET and Foundation courses (8th-12th). Their mission: bridge educational gaps through AI-powered doubt-solving, top-tier IIT/IIM faculty, and personalized mentorship for 5,000+ students.

The institute integrates AI-powered tools, video content, and smart assessments to provide future-ready education while focusing on personalized academic support.

The challenge: Fragmented communication in a high-stakes industry

For an academy built on "personalized mentorship," fragmented parent communication threatened their core promise. As representative Nilesh Bankar explains: "Sending messages in bulk in a personalized way was difficult." This manifested as:

Manual overload: Staff wasted hours sending attendance alerts and test results through fragmented channels.

    Missed engagement: Time-sensitive nudges for exams or extracurriculars often failed to reach parents.

      Growth barriers: Scaling enrollment became impossible without automated lead nurturing.

        The disconnect was critical: In competitive exam coaching, delayed communication could mean missed college admissions.

        The solution: Gallabox’s unified WhatsApp automation

        To solve these challenges, 1729 Acharya Academy implemented Gallabox’s WhatsApp Business API. The system addressed their unique needs through:

        Hyper-Personalized Broadcasts

        Automated rank cards, mock test results, and scholarship alerts sent to 5,000+ parents with student-specific details.

          Example: Instant NEET rank updates with personalized improvement tips from faculty.

            Click-to-WhatsApp Ads for Admissions

            Facebook ads for new batches directed parents to WhatsApp chats, cutting form-filling by prospects by 70%.

              Centralized Academic Support

              Shared Inbox routed fee payment queries, rescheduling requests, and doubt-solving sessions to dedicated tutors.

                Database Integration

                Synced test schedules with Gallabox to auto-send reminders before critical JEE/MHT-CET mocks.

                  "We looked at Wati, but as an Indian company, Gallabox offered better human support, competitive pricing, and an easy-to-use portal."

                  — Nilesh Bankar

                  Quantifiable growth across education metrics

                  Within 6 months, Gallabox drove measurable results:

                  75% business growth through efficient scaling across 5 branches

                    90% higher parent satisfaction from real-time rank updates and 24/7 query resolution

                      80% staff productivity boost as tutors reclaimed 15+ weekly hours for teaching

                        60% more qualified leads via targeted Click-to-WhatsApp campaigns

                          Nilesh:

                          "Gallabox isn’t just a tool—it’s our digital lifeline. We now extend the same precision in communication that we deliver in IIT prep classrooms."

                          Looking ahead

                          As Acharya Academy expands its hybrid learning programs nationwide, Gallabox will remain pivotal. Plans include:

                          AI-driven parent feedback surveys after major exams

                            Chatbots for 24/7 JEE/NEET admission queries

                              Real-time Olympiad result broadcasts

                                Automated scholarship renewal reminders

                                  By embedding Gallabox into their communication DNA, 1729 Acharya Academy is future-proofing its growth while delivering on its promise of personalized education at scale.

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